Payment Policy

Serova: Comprehensive Payment Security and Terms Policy

At Serova, we prioritize the safety of your payment information. Your trust means everything to us, and we are fully committed to safeguarding your sensitive data through secure technology and industry best practices.

SECURE PAYMENT PROCESSING

Secure Transactions
All purchases on the Serova website are securely processed using encrypted channels, ensuring that your personal and payment information remains completely private during the checkout process.

PCI DSS Compliance
Serova complies with Payment Card Industry Data Security Standards (PCI DSS) a globally recognized framework for secure handling of payment data. Regular compliance checks and system audits are conducted to maintain high-level protection.

Data Encryption
We use advanced encryption protocols to protect your payment data both in transit and at rest  ensuring that your information is safe from unauthorized access.

Tokenization
To add an extra layer of security, we use tokenization  converting your card details into secure tokens so that your actual card information is never stored on our servers.

PAYMENT METHODS ACCEPTED

We accept a wide range of payment options to ensure convenience for our customers:

Credit & Debit Cards

• PayPal
• Venmo

PAYMENT TERMS AND CONDITIONS

Order Confirmation
After placing an order, you will receive a confirmation email with your order summary, total amount paid, and transaction reference number.

Payment Authorization
All payments are authorized at the time of order placement. Your order will only be processed and shipped once the payment is verified successfully.

Failed Transactions
If your payment fails, please check your card or payment app details. If you continue facing issues, our support team is ready to assist you with quick solutions.

Currency
All prices listed on Serova.shop are in US Dollars (USD). If you are shopping internationally, please confirm the currency conversion before completing your purchase.

Refund Policy
For all information regarding returns and refunds   including eligibility and processing time kindly refer to our Refund Policy page.

Payment Disputes
If you have any concerns or disputes regarding a payment, please contact our support team right away. We are committed to resolving all issues promptly, fairly, and transparently.

Policy Updates
Serova.  reserves the right to update this Payment Policy at any time. Any changes will be effective immediately upon being published on our website. By placing an order with Serova, you agree to the terms outlined in this policy.

Contact Information

Business Name: Serova

Chat Support: 24/7

Business Hours: 9:00 AM to 5:00 PM (Monday To Friday)

Business Contact: +1 (989) 872-4948

Business Email: Support@serova.shop

Business Address: 16100 Chesterfield Pkwy W #363, Chesterfield Missouri 63017, United States